Quality

Quality

We the employees of Shanghai Metals make the personal commitment to first understand our customers' expectation and then meet or exceed our commitment to exceed those expectations by performing the correct tasks defect free and on time.

We will achieve this through process of defining and understanding, as well as confirming to agreed and applied requirements and work towards continual improvement and the effectiveness of our Quality Management System.

All our employees are individually responsible for the quality of their work, resulting in a continually improving working environment by improving production yield, reducing costs, increasing customer satisfaction and meeting our employees' expectation for training, safety and morale.